Shipping Policy

Where We Ship

Give A Pound currently ships only within the State of California. We're not yet able to ship to addresses outside California; if you enter an out-of-state address at checkout, your order won't be able to proceed. We plan to expand our shipping area over time — check back for updates.

How Your Order Is Packed and Shipped

Our ground beef Products are frozen and shipped in insulated packaging with dry ice or gel packs to maintain a safe frozen or well-chilled temperature in transit. Please:

Plan to be available to receive your package on the expected delivery day.
Bring packages inside and refrigerate or freeze contents promptly upon arrival.
If you won't be home, consider having the package delivered to a location where it can be received promptly, or contact us in advance to arrange a delivery date that works for you.

We are not responsible for spoilage caused by a delay in bringing a properly delivered package inside, but if your package arrives visibly damaged, thawed, or warm, see our Refund & Return Policy — we want to make it right.

Processing Time

Orders are typically processed and handed to our shipping carrier within 1 to 2 business days of purchase. Orders placed after 12:00 p.m. Pacific may be processed the next business day. Because Product is fresh-frozen for shipment, we generally ship Monday through Wednesday to avoid packages sitting in transit over a weekend.

Delivery Time

Once shipped, most California addresses receive their order within 1 to 3 business days. You'll receive a shipping confirmation email with tracking information once your order is on its way.

Shipping Costs

Shipping is a flat 20 dollars per order, and it is free when your order reaches 20 pounds or more. Your shipping cost is always calculated and shown at checkout before you complete your purchase.

Delays

Occasionally, weather, carrier delays, or high order volume can affect delivery timing. Because our Products are perishable, we monitor forecasted delays and may briefly pause shipping to a given area to avoid product arriving in unsafe condition — if that affects your order, we'll contact you by email to reschedule or offer other options.

Subscription (“Make It Monthly”) Shipments

If you're enrolled in a monthly subscription, your order ships on approximately the same schedule each month based on your original order date. You can update your shipping address, pause, or cancel your subscription any time before your next scheduled charge — see our Terms of Service for details.